Terms of Service

Incredible Lighting
Effective Date: November 5th, 2025

1. Agreement to Terms

By accessing our website at https://incredible-lighting.com, engaging our services, or communicating with us through any channel (including SMS text messaging), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

Incredible Lighting provides professional light installation services, including but not limited to:

  • Residential and commercial lighting installation

  • Holiday and decorative lighting

  • Landscape lighting

  • Outdoor lighting solutions

  • Lighting maintenance and removal services

3. Eligibility

You must be at least 18 years of age to use our services or enter into any agreement with Incredible Lighting. By using our services, you represent and warrant that you meet this age requirement.

4. Quotes and Pricing

  • All quotes provided are estimates based on the information provided to us

  • Final pricing may vary based on actual site conditions, materials required, and scope of work

  • Quotes are valid for 30 days from the date of issue unless otherwise specified

  • We reserve the right to adjust pricing if project scope changes

  • Payment terms will be clearly outlined in your service agreement or invoice

5. Payment Terms

  • Payment methods accepted include cash, check, credit card, and electronic payment

  • A deposit may be required for larger projects before work begins

  • Final payment is due upon completion of services unless other arrangements have been made

  • Late payments may be subject to additional fees

  • You are responsible for any payment processing fees if applicable

6. Scheduling and Appointments

  • Appointments are scheduled based on availability

  • We will make reasonable efforts to arrive within the scheduled time window

  • Weather conditions or unforeseen circumstances may require rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid potential fees

  • You will receive appointment reminders via your chosen communication method (SMS, email, or phone)

7. SMS Text Messaging Terms

Consent to Receive Messages

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Incredible Lighting, including:

  • Appointment confirmations and reminders

  • Service updates and notifications

  • Customer support communications

  • Promotional offers (only if you've explicitly opted in)

Message Frequency

Message frequency varies depending on your interaction with our services. You may receive multiple messages per week during active projects or scheduling periods.

Opt-Out & Help

  • To stop receiving messages, reply "STOP" to any message

  • For help, reply "HELP" or contact us at [email protected]

  • Message and data rates may apply based on your carrier plan

  • Carriers are not liable for delayed or undelivered messages

SMS Data Privacy

We do not share your phone number or opt-in consent records with third parties for marketing purposes. See our Privacy Policy for complete details on how we protect your information.

8. Service Warranty and Guarantees

  • We guarantee workmanship for 30 days from the date of installation

  • Product warranties are provided by manufacturers and vary by product

  • We will address any installation issues reported within the warranty period

  • Normal wear and tear, weather damage, and customer modifications are not covered

  • Warranty claims must be reported in writing within the warranty period

9. Property Access and Liability

  • You grant us permission to access your property to perform agreed-upon services

  • You are responsible for ensuring pets are secured during our visit

  • We carry general liability insurance for protection during service

  • You agree to notify us of any property hazards, including underground utilities

  • We are not responsible for pre-existing damage or conditions not caused by our work

  • You are responsible for ensuring electrical systems are safe and functional

10. Cancellation and Refund Policy

  • Service cancellations must be made at least 24 hours in advance

  • Deposits may be non-refundable for custom orders or materials already purchased

  • If we cancel or fail to perform services, you are entitled to a full refund of payments made

  • Refunds are processed within 7-10 business days

  • Disputes should be reported within 10 days of service completion

11. Customer Responsibilities

You agree to:

  • Provide accurate information about your property and service needs

  • Ensure safe access to work areas

  • Notify us of any changes to contact information

  • Make timely payments according to agreed terms

  • Inspect completed work and report any concerns promptly

  • Maintain installed lighting according to manufacturer recommendations

12. Intellectual Property

  • All content on our website, including images, text, logos, and designs, is owned by Incredible Lighting or licensed to us

  • You may not reproduce, distribute, or use our content without written permission

  • Photos of completed projects may be used by us for marketing purposes unless you request otherwise

13. Limitation of Liability

To the fullest extent permitted by law:

  • Incredible Lighting's liability is limited to the amount paid for services

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for damages caused by customer negligence, acts of nature, or third parties

  • Nothing in these terms limits liability for death, personal injury, or fraud

14. Indemnification

You agree to indemnify and hold harmless Incredible Lighting, Laurencio Montes Jr, and our employees from any claims, damages, or expenses arising from:

  • Your misuse of our services

  • Your violation of these terms

  • Your violation of any third-party rights

  • Inaccurate information you provide

15. Dispute Resolution

  • Any disputes will first be addressed through good faith negotiation

  • If resolution cannot be reached, disputes will be handled through binding arbitration in Midland County, Texas

  • You waive the right to participate in class action lawsuits

  • Texas law governs these terms and any disputes

16. Force Majeure

We are not liable for delays or failures in performance due to causes beyond our reasonable control, including:

  • Severe weather conditions

  • Natural disasters

  • Acts of government

  • Supply chain disruptions

  • Labor disputes

  • Public health emergencies

17. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms. Material changes will be communicated via email or SMS if you are an active customer.

18. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Incredible Lighting regarding the use of our services and supersede any prior agreements.

20. Contact Information

For questions about these Terms of Service, please contact us:

Incredible Lighting
Owner: Laurencio Montes Jr
Phone: (956) 229-5956
Email: [email protected]
Website: https://incredible-lighting.com
Address: 1915 E Scharbauer Dr, Midland, TX 79705